Tickets
The available event tickets are listed in the Event Calendar. The ticket options will show you the official points of sale.
Please note D.LIVE’s advice on purchasing tickets through secondary ticket markets.
For all events at our venues, the combined ticket of Düsseldorf Rheinbahn is included in the ticket price. This means that a return trip to the event in 2nd class is free of charge in the entire VRR network upon presentation of the ticket. These tickets are marked with the VRR logo.
Tickets for people with disabilities, such as wheelchair users, are not sold through the hall but may be purchased directly from the respective organiser. In some cases, tickets may also be purchased via a ticket hotline of the respective ticket portals. Ticket prices usually include a seat for an accompanying person.
Arrival & Parking
Get to CASTELLO comfortably by bicycle, motorcycle, public transport, car or directly from the airport. Find more information on how to get there here.
Find the daily parking fees on parkservice24.
All information about your stay and accommodation in Düsseldorf can be found here.
There are accessible parking spaces directly at the main entrance of CASTELLO.
For more information on your barrier-free visit, please see the Accessibility page.
Your visit
According to the Youth Protection Act, children and young people under 16 years of age may only attend events ending after 10 pm if accompanied by an adult guardian. Occasionally, rules may differ at specific events. More detailed information is available in the Event Calendar and from the respective organisers.
Find more information on youth protection at our venues in the Admission & Security section.
Your ticket will show your tier and seat.
You will find maps both on site and online showing you where your seat is located at the Arena/ at PSD BANK DOME/ Mitsubishi Electric HALLE/ CASTELLO Düsseldorf.
House Rules
The admission of bags and backpacks may vary at events. More details can be found in the Event Calendar or on request from the respective organiser.
Please refer to the House Rules as may be amended from time to time.
Catering
Food and drinks may usually be taken inside. For different rules, please refer to the respective details in the Event Calendar.
Service
The event organiser usually has the authority to grant accreditation. We will be happy to forward your accreditation request. Contact us at presse(at)d-live.de.
The well-being of our guests is our absolute priority, so your feedback is very important to us. Contact us at info(at)castello-duesseldorf.de.
Find all information about corporate events here. You are also welcome to contact us at corporate(at)d-live.de. We look forward to receiving your enquiry.
If you are interested in renting a box, please send an e-mail to vip(at)d-live.de. We look forward to being able to help you.
You can find all the information about current events in our Event Calendar.
Find all information about postponed events in our Event Calendar.
You will find a large selection of sightseeing offers in Düsseldorf here.
If you are interested in sponsoring at our venues, please contact us. We look forward to receiving your enquiry.